Shipping Rates
Ground Shipping
We offer two options for shipping: ground freight at a competitive flat rate per pallet via our third-party trucking partner, and FedEx Ground shipping for single bag orders of 60kg bags for $99.
Please note that we are not able to arrange shipment to Alaska or Hawaii. If you are located outside the contiguous 48 states and can arrange your own shipping from either of our warehouses, we will gladly release coffee to your preferred shipping company.
Warehouse Pickup
You can schedule a warehouse pickup and specify the pickup date and details in the comments box. After your order is finalized, you will receive an email with a delivery order, the warehouse address and pickup instructions.
Please select the warehouse pickup option if you are arranging your own shipping, and let us know the name of the trucking company in the comments.
Things to Note
You will receive tracking and delivery details from the shipping provider as soon as they are available.
- The warehouse deadline for next day pickups/shipments is 2:00PM EST at Continental (NJ) and at 11:00AM PST at The Annex (CA). Please note these are the warehouse deadlines for submitting all necessary paperwork; if you need your order to release the next day, we recommend placing your orders as early as possible in order to ensure we can make these cutoff times.
- Orders cannot be split between two warehouses. If you need to order coffee from both Continental in New Jersey and The Annex in California, please create two separate orders: one for the coffee from each warehouse.
- If you are purchasing for the first time, there may be a slight delay processing your first as we add you to our system.
- Although we use third-party shipping companies to deliver your coffee, if you encounter any issues with your shipment you can email CustomerService-OSC@olamnet.com for assistance.
Shipping Rates
Rates are per pallet required to ship your order. Each pallet holds up to 1,600 pounds, or approximately 10 to 12 bags depending on bag size. When ordering online, choose "Ground Shipping" during checkout and your order will auto update using the below rates. Please remember to add any accessorials you may need.
| ZONE | DESTINATION STATES | RATE PER PALLET FROM ANNEX | RATE PER PALLET FROM CONTI |
|---|---|---|---|
| 1 | CA | $180 | $590 |
| 2 | AZ | $245 | $470 |
| 3 | ID,NV,OR,UT,WA | $245 | $435 |
| 4 | CO,TX | $375 | $475 |
| 5 | KS,NE,NM,OK,SD,WY | $375 | $395 |
| 6 | MT,ND | $430 | $475 |
| 7 | IA,MN,MO,IL,IN,KY,MI,WI | $380 | $225 |
| 8 | AL,LA,MS | $405 | $280 |
| 9 | AR,TN | $405 | $340 |
| 10 | NY,NJ,CT,MA,RI,NH,VT,MD,OH,PA,VA,DE,WV | $450 | $290 |
| 11 | GA,NC,SC | $425 | $285 |
| 12 | ME | $560 | $315 |
| 13 | FL | $510 | $505 |
-
Zone
DESTINATION STATES
RATE PER PALLET FROM ANNEX
RATE PER PALLET FROM CONTI
1
CA
$180
$590
-
Zone
DESTINATION STATES
RATE PER PALLET FROM ANNEX
RATE PER PALLET FROM CONTI
2
AZ
$245
$470
-
Zone
DESTINATION STATES
RATE PER PALLET FROM ANNEX
RATE PER PALLET FROM CONTI
3
ID,NV,OR,UT,WA
$245
$435
-
Zone
DESTINATION STATES
RATE PER PALLET FROM ANNEX
RATE PER PALLET FROM CONTI
4
CO,TX
$375
$475
-
Zone
DESTINATION STATES
RATE PER PALLET FROM ANNEX
RATE PER PALLET FROM CONTI
5
KS,NE,NM,OK,SD,WY
$375
$395
-
Zone
DESTINATION STATES
RATE PER PALLET FROM ANNEX
RATE PER PALLET FROM CONTI
6
MT,ND
$430
$475
-
Zone
DESTINATION STATES
RATE PER PALLET FROM ANNEX
RATE PER PALLET FROM CONTI
7
IA,MN,MO
$380
$225
-
Zone
DESTINATION STATES
RATE PER PALLET FROM ANNEX
RATE PER PALLET FROM CONTI
8
IL,IN,KY,MI,WI
$380
$225
-
Zone
DESTINATION STATES
RATE PER PALLET FROM ANNEX
RATE PER PALLET FROM CONTI
9
AL,LA,MS
$405
$280
-
Zone
DESTINATION STATES
RATE PER PALLET FROM ANNEX
RATE PER PALLET FROM CONTI
10
AR,TN
$405
$340
-
Zone
DESTINATION STATES
RATE PER PALLET FROM ANNEX
RATE PER PALLET FROM CONTI
11
CT,MA,MD,NH,OH,PA,VA,VT
$450
$290
-
Zone
DESTINATION STATES
RATE PER PALLET FROM ANNEX
RATE PER PALLET FROM CONTI
12
NJ,NY,DE,RI,WV
$450
$290
-
Zone
DESTINATION STATES
RATE PER PALLET FROM ANNEX
RATE PER PALLET FROM CONTI
13
GA,NC
$425
$285
-
Zone
DESTINATION STATES
RATE PER PALLET FROM ANNEX
RATE PER PALLET FROM CONTI
14
SC
$425
$285
-
Zone
DESTINATION STATES
RATE PER PALLET FROM ANNEX
RATE PER PALLET FROM CONTI
15
ME
$560
$315
-
Zone
DESTINATION STATES
RATE PER PALLET FROM ANNEX
RATE PER PALLET FROM CONTI
16
FL
$510
$505
Rates to Canada
Due to current shipping conditions, we are no longer able to offer flat pallet rates to Canada. After you place your order, we will reach out with the best available quote based on your delivery location and pallet weight. We are also happy to release to a carrier you work with, if you would prefer to arrange your own shipping. Please note any delivery requirements in the comments when ordering (see accessorial list below for reference).
Please note that a $60 customs fee will be added to all orders to Canada. If you have your own customs broker, please provide their contact information in the delivery comments when ordering.
Accessorial Rates
Accessorials are additional services that truckers may need to provide to deliver coffee to your address. When shopping online, please select all that apply during checkout.
| ACCESSORIAL | DEFINITION | RATE |
|---|---|---|
| Lift Gate | Lift gates lower pallets from the truck. For safety reasons, if you do not have a loading dock or a fork lift at your delivery location, our shipper requires the addition of this service. | $60 |
| Inside Delivery | The trucker will bring the pallet inside your building. *This service temporarily unavailable due to COVID-19 restrictions* | $60 |
| Residential Delivery | Delivery to any address that is not zoned commercial, i.e. all homes and residences. | $60 |
| Limited Access | Limited access means full-sized 18-wheelers cannot easily access your location. Your order will be delivered using a shorter truck that is able to navigate the area. | $60 |
| Scheduled Appointment | Scheduled appointment is a request to receive delivery during a specified two hour time window. Notification service is complimentary upon request; the trucker will call 30-60 minutes before arrival. You may also specify the operating hours of your business in the comments section of your order. | $60 |
| ACCESSORIAL | Lift Gate | DEFINITION | Lift gates lower pallets from the truck. For safety reasons, if you do not have a loading dock or a fork lift at your delivery location, our shipper requires the addition of this service. | RATE | $60 |
| ACCESSORIAL | Inside Delivery | DEFINITION | The trucker will bring the pallet inside your building. *This service temporarily unavailable due to COVID-19 restrictions* | RATE | $60 |
| ACCESSORIAL | Residential Delivery | DEFINITION | Delivery to any address that is not zoned commercial, i.e. all homes and residences. | RATE | $60 |
| ACCESSORIAL | Limited Access | DEFINITION | Limited access means full-sized 18-wheelers cannot easily access your location. Your order will be delivered using a shorter truck that is able to navigate the area. | RATE | $60 |
| ACCESSORIAL | Scheduled Delivery | DEFINITION | Scheduled appointment is a request to receive delivery during a specified two hour time window. Notification service is complimentary upon request; the trucker will call 30-60 minutes before arrival. You may also specify the operating hours of your business in the comments section of your order. | RATE | $60 |
Ground Shipping
We offer two options for shipping: ground freight at a competitive flat rate per pallet via our third-party trucking partner, and Fedex Ground shipping for single bag orders of 60kg bags (or less) for $160. Orders from Houston TX are not eligible for Fedex shipping.
Please note that we are not able to arrange shipment to Alaska, Hawaii, or any US territories. If you are located outside the contiguous 48 states and can arrange your own shipping from either of our warehouses, we will gladly release coffee to your preferred shipping company.
Warehouse Pickup
You can schedule a warehouse pickup and specify the pickup date and details in the comments box. After your order is finalized, you will receive an email with a delivery order, the warehouse address and pickup instructions.
Please select the warehouse pickup option if you are arranging your own shipping, and let us know the name of the trucking company in the comments.
Shipping Rates - California & New Jersey
Our warehouse partner in California is The Annex in Alameda. Address: 300 Mitchell Ave, Alameda, CA 94501.
Our warehouse partner in New Jersey is Continental Terminals in Carteret. Address: 200 Middlesex Ave, Carteret, NJ 07008.
Rates are per pallet required to ship your order. As of April 2024, the maximum load per pallet is 10 full-sized bags. When ordering online, choose "Ground Shipping" during checkout and your order will auto update using the below rates. Please remember to add any accessorials you may need.
| ZONE | DESTINATION STATES | RATE PER PALLET FROM ANNEX | RATE PER PALLET FROM CONTI |
|---|---|---|---|
| 1 | CA | $186 | $597 |
| 2 | AZ | $256 | $478 |
| 3 | ID, NV, OR, UT, WA | $256 | $441 |
| 4 | CO, TX | $382 | $489 |
| 5 | KS, NE, NM, OK, SD, WY | $382 | $401 |
| 6 | MT, ND | $441 | $480 |
| 7 | IA, MN, MO, IL, IN, KY, MI, WI | $388 | $236 |
| 8 | AL, LA, MS | $414 | $290 |
| 9 | AR, TN | $414 | $348 |
| 10 | NY, NJ, CT, MA, RI, NH, VT, MD, OH, PA, VA, DE, WV | $460 | $299 |
| 11 | GA, NC, SC | $435 | $296 |
| 12 | ME | $567 | $322 |
| 13 | FL | $520 | $514 |
Shipping Rates - TEXAS
Our warehouse partner in Texas is Dupuy Storage in Houston. Address: 7703 Cannon Street, Houston, TX 77021
Rates are per pallet required to ship your order. As of April 2024, the maximum load per pallet is 10 full-sized bags. When ordering online, choose "Ground Shipping" during checkout and your order will auto update using the below rates. Please remember to add any accessorials you may need.
| ZONE | DESTINATION STATES | RATE PER PALLET FROM DUPUY |
|---|---|---|
| 1 | CA | $382 |
| 2 | AZ, NM, NV, UT | $355 |
| 3 | ID, OR, WA | $533 |
| 4 | CO, MT, ND, SD, WY | $432 |
| 5 | KS, NE, OK, TX | $213 |
| 6 | IA, IL, IN, MI, MN, WI | $345 |
| 7 | AR, KY, MO, TN | $258 |
| 8 | AL, GA, LA, MS, NC, SC | $223 |
| 9 | DE, NJ, NY | $374 |
| 10 | DC, MD, OH, PA, VA, WV | $324 |
| 11 | CT, MA, ME, NH, RI, VT | $420 |
| 12 | FL | $339 |
Rates to Canada
Due to current shipping conditions, we are no longer able to offer flat pallet rates to Canada. If you are located in Canada, you are welcome to place your order via the website, and we will follow up with a quote from our shipping broker (you will not be charged until your shipping quote is approved). You are also welcome to arrange your own shipping -- just let us know in the delivery comments which carrier and customs broker you will be using.
Please note that a $60 customs fee will be added to all orders to Canada.
Accessorial Rates
Accessorials are additional services that truckers may need to provide to deliver coffee to your address. When shopping online, please select all that apply during checkout.
| ACCESSORIAL | DEFINITION | RATE |
|---|---|---|
| Lift Gate | Lift gates lower pallets from the truck. For safety reasons, if you do not have a loading dock or a fork lift at your delivery location, our shipper requires the addition of this service. | $75 |
| Residential Delivery | Delivery to any address that is not zoned commercial, i.e. all homes and residences. | $65 |
| Limited Access | Limited access means full-sized 18-wheelers cannot easily access your location. Your order will be delivered using a shorter truck that is able to navigate the area. | $65 |
| Scheduled Appointment | Scheduled appointment is a request to receive delivery during a specified two hour time window. You may also specify the operating hours of your business in the comments section of your order, for no additional charge. | $15 |
| ACCESSORIAL | Lift Gate | DEFINITION | Lift gates lower pallets from the truck. For safety reasons, if you do not have a loading dock or a fork lift at your delivery location, our shipper requires the addition of this service. | RATE | $75 |
| ACCESSORIAL | Residential Delivery | DEFINITION | Delivery to any address that is not zoned commercial, i.e. all homes and residences. | RATE | $65 |
| ACCESSORIAL | Limited Access | DEFINITION | Limited access means full-sized 18-wheelers cannot easily access your location. Your order will be delivered using a shorter truck that is able to navigate the area. | RATE | $65 |
| ACCESSORIAL | Scheduled Delivery | DEFINITION | Scheduled appointment is a request to receive delivery during a specified two hour time window. You may also specify the operating hours of your business in the comments section of your order, for no additional charge. | RATE | $15 |
Please Note
You will receive tracking and delivery details by email as soon as they are available. Generally, online orders are released within one business day, and tracking is available after your shipment has been picked up.
An email with the PRO number will be sent to your email address once your order is in transit. If you haven’t received tracking within 3 business days after your coffee was released, please send an email to Outbound@covoya.com and we will provide you with an update.
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The warehouse deadline for next day pickups/shipments is 2:00pm EST at Continental (NJ) and at 11:00 am PST at The Annex (CA). Please note these are the warehouse deadlines for submitting all necessary paperwork; if you need your order to release the next day, we recommend placing your orders as early as possible in order to ensure we can make these cutoff times.
-
If you are purchasing for the first time, there may be a slight delay in releasing as we add you to our system.
-
Although we use third-party shipping companies to deliver your coffee, if you encounter any issues with your shipment you can email CustomerService@covoya.com for assistance.