The Exchange: Episode 17 - Customer Training Part 1
Season 2 Episode 6 is the first of 2 parts on the topic of customer training. As Todd says, for …
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Season 2 Episode 6 is the first of 2 parts on the topic of customer training. As Todd says, for …
“Where I wanted to start our look at building a team was really from the angle of taking a one-person-band …
It’s episode 4 of season 2 and part 2 of a conversation about coffee roasters and retailing. Should you? Shouldn’t …
In episode 3 of season 2, Mark and Todd talk about the reasons why a coffee roaster might decide to open a retail operation, whether it be a brick and mortar coffeehouse or consumer direct mail order or things in between. They also begin a conversation around reasons a coffee roaster might not want to...